The Top 10 Facts About Manufacturing and Warehouse Jobs

Manufacturing in the U.S. has been declared dead more than once. It was given “last rites” when the Midwest became known as the “Rust Belt” during the 1980s and manufacturing was once again counted out when manufacturing and light industrial jobs were sent overseas. More recently, “experts”, said that the U.S. would become a nation of hamburger flippers and techies. They were wrong!

Manufacturing in the U.S. is alive and well. Here are some interesting facts about manufacturing and warehouse jobs.

  1. Manufacturing adds more than $2.17 trillion to the American economy, adding $1.40 for every $1.00 spent by manufacturers.
  2. Small business rules in the manufacturing sector. About 85% of all manufacturers have fewer than 50 employees.
  3. Manufacturing and warehouse jobs constitute about 9% of the workforce. There are more than 12 million manufacturing jobs and an additional 18 million support jobs.
  4. There won’t be enough people to fill the jobs in manufacturing over the next ten years. It is estimated that 2 million of the 3.5 million jobs that will be created in this sector will go unfilled. There won’t be enough people with the skills to fill forklift operator jobs, for example.
  5. Workers without college degrees made almost 11% more in manufacturing than similar workers in other sectors of the economy.
  6. In 2014, manufacturing salaries averaged almost $80,000 a year, including benefits. By comparison, workers in other industries only earned a little over $64,000. The average hourly wage for a manufacturing worker was $25.19 per hour.
  7. In 2015, 92% of the workers in manufacturing companies were eligible to receive health insurance; this compares to an average of 79% for all businesses.
  8. U.S. manufacturers were forced to become more competitive in the global marketplace, stimulating growth in the sector. Since 1987, worker productivity has increased by 250%. Manufacturers of durable goods have experienced the greatest growth.
  9. Manufacturers are innovative, accounting for about 75% of all private sector research and development, more than from any other sector.
  10. The export of goods manufactured in the U.S. has quadrupled in the past 25 years. Manufacturing firms who export their products pay their workers 18% more than workers receive elsewhere.

There is enormous variety in manufacturing jobs, such as warehouse jobs and packaging jobs. The quality of American goods and the productivity of American workers bodes well for the continued growth of the manufacturing sector.

The Top 10 Skills Employers Want in New Employees

The Top 10 Skills Employers Want in New Employees

Whether you are trying to advance your career or land your next job, there are some skills that employers focus on more than others. If you want to make sure you have the greatest potential, it pays to take the time to improve in key areas to make sure your resume stands out from the crowd. Without question, adding new skills and personality improvements can go a long way in with any new position or opportunity.

What Employers Want

While all employers appreciate career-related experience and skills, other areas are universal across a wide range of occupations. A recent survey conducted by Microsoft revealed that there are some skills that most employers require, regardless of the profession. If you want to make sure you are increasing your potential and value as an employee, focus on improving these top ten skills:

  • Self-Motivation – This shows employers that you will get the job done, without requiring constant guidance and supervision.
  • Communication Skills – Professional careers require effective written and oral communication skills between fellow coworkers and clients.
  • Experience in Sales and Customer Service – Experience in these areas show employers that you have the ability to interact with customers and deal with difficult situations. These skill sets require strong communication, and this is transferable to a wide range of professions.
  • Problem Solving – Employers want employees that can think quickly and solve problems on their own by relying on their own skills and available resources. This also shows self-motivation and the ability to work independently.
  • Team Building Skills – Interpersonal skills show an ability to work well within team settings to allow for better collaboration and relationships.
  • Detail Oriented – The little things matter to employers, especially if you can show your ability to understand how one detail affects another in the workplace.
  • Time Management – The ability to use time wisely by tracking progress, setting goals, and developing workable plans to achieve them shows the potential for increased production.
  • Bilingual – The workplace is becoming more diverse. This has lead to a need for more employees that can communicate effectively in more than one language. Those that can speak Spanish, French, or Arabic are some of the most sought-after bilinguals.
  • Microsoft Office – Employers across multiple professions list the ability to use Microsoft Office programs effectively as a requirement for new hires, with more advanced skills garnering the most attention.
  • Honesty and Integrity – Employers want to know they can trust new hires. These are difficult skills to prove, but writing truthful information on your resume and being truthful during the interview goes a very long way.

Making Improvements

Now that you know which skills are most valuable to employers, it time to take action. Look for training courses and certification programs in these areas. Many are available online, but a growing number of universities are also offering courses as well. If you aren’t sure which areas need improvement, look for soft skill assessments that will help you move in the right direction.

Once you have improved these skills, make sure to list any certifications on your resume – it will show employers that you are serious about learning the skills they need in new recruits.

Light Industrial Jobs Are Still Common and Rewarding

Light Industrial Sector Still Needs Steady Hands

Even while automation promises to remake the logistics and warehousing industries and other parts of the common supply chain, light industrial work remains as important as ever. A few important advances in terms of automation have been made in recent years, but in most cases, human workers still play important roles, holding down light industrial jobs that, at the very least, fill in the gaps where their robotic coworkers cannot easily go.

If the situation at the fringes is one where human workers still play such important roles, it might well be expected that the norms elsewhere would lean even further in this direction. In fact, the outlook for those who dedicate themselves to light industrial work remains strong, with at least average growth being predicted for most specific occupations for many years to come.

This means that warehouse jobs will likely remain an important way for many people to make their first steps into the broader economy. Although many jobs of this kind can be relatively demanding of energy, coordination, and even physical strength, they tend to be fairly accommodating in terms of the skill sets required. Those with admirable work ethics, an attention to detail, and a commitment to learning can find rewarding positions within the warehouse sector.

In practice, many such jobs are even easier to get into. Basic packaging jobs, for example, will rarely include physical requirements that would put the average job seeker off, even if activity in the warehouse nearby can be strenuous at times. While packaging can be fairly repetitious work, it is something that people of a broad range of skills and abilities can be successful at.

Whether that involves packaging products entirely by hand or overseeing and assisting with a mechanized system, workers of this kind also play important roles for the companies that hire them. Even in those cases where automation seems to be the way of the future, then, there are often plenty of opportunities for diligent, human workers, as with many light industrial jobs today.

Opening a New Location With Help from a National Staffing Agency

National Staffing Can Help You Grow Location by Location

For the most ambitious owners and operators of medium and large scale businesses, local environments can quickly come to feel overly constrictive. While it is certainly possible to build up a highly profitable business that remains restricted in scope to a particular city or region, many entrepreneurs and business leaders prefer to aim higher. The crucial test for such driven people often comes when the need to open up a second office or facility arises. In many cases, the easiest and most effective way to resolve many of the attendant challenges is to rely on the help of a national staffing agency to get things off the ground.

As the name implies, a national staffing agency is one with a reach and a database of candidates that encompasses the whole country. Compared to the typical staffing agency, an agency of this kind will typically have connections in many more places and with a much wider variety of potentially qualified workers. What this often means for those contemplating opening up a second or further geographically separated company location is that arranging for capable staff members early on can be made much easier than would otherwise be possible.

Working with a national staffing agency for such projects brings other benefits, as well. While it is never wise to plan on failure, accepting that it is a possibility and making suitable arrangements is always prudent. Using a temporary staffing agency to supply as much as possible of the necessary labor as a new location opens will make it much easier to pull back if things do not work out, especially compared to trying to hire a full slate of permanent staff right from the start.One common argument against this approach is that working with an agency will produce less qualified workers, meaning that failure

One common argument against this approach is that working with an agency will produce less qualified workers, meaning that failure may become more likely. Most established providers of custom staffing solutions will do everything possible to prove this criticism wrong. The fact is that a few highly skilled permanent workers with a team of well-selected temporary ones can often be just what is needed to make it easy to get a new branch or location started.

In addition, national staffing agencies typically offer a host of services that can make any transition into a new location or facility smooth. Providing contract staff, temporary to hire, or managed services, can provide your company with the qualified individuals you need without the heavy carrying costs for longer term commitments.

Working With a Temporary Staffing Agency Adds Flexibility

Running a business can easily come to feel like working through a series of balancing acts. Every business must do the utmost with the limited resources it commands, with even the largest of companies inevitably running into roadblocks and limits. Oftentimes, rather than struggling with challenges that seem never to be capable of resolution, it can make sense to look for better ways of doing things. For example, making regular use of a temporary staffing agency can simplify the task of matching labor resources with needs, improving the competitiveness of the company that does so.

Working with a temporary staffing agency allows a company to be much more dynamic and responsive in the way it converts capital into labor to meet particular needs. For companies with highly seasonal business cycles, a staffing agency can be the perfect way to augment permanent staff rolls on a purely as-needed basis.

While not every company will fall into that group, a temporary staffing agency can be a valuable partner for businesses of many other kinds, too. Many companies run into periods where some level of recent growth has been achieved, but the long-term outlook of the venture remains somewhat uncertain. Rather than taking on and training expensive, full-time, permanent staff, a company whose leaders make a call to a capable local staffing agency can raise its level of capabilities in ways that will allow for easy adjustment in the future.

Not every agency will be capable of delivering the kinds of workers that a particular client might need. However, providers of custom staffing solutions will work extremely hard to live up to demands of their clients, even if this means needing to make some adjustments to their standard way of doing business.

In the final analysis, what is most important, is that those who find themselves in this situation seek out the proper kind of help that can turn what might otherwise be challenging problems into routine business operations.

The Benefits of Seasonal Staffing Through an Agency

Staffing agencies strive to provide you with highly qualified candidates to meet your organization’s specific needs. However, many human resource managers and business owners are unsure of whether they should opt for seasonal staffing, or hiring temporary workers to meet current demands. The first step in understanding this process is to understand the role of seasonal staffing.

Seasonal Workers

Seasonal workers are those hired to fill periods of increased demand that occur on a yearly basis. Many organizations require additional workers during the holiday season to meet customer demands, but other companies may require seasonal employees at other times as well. In most cases, these employees are hired as part time workers to assist the full time staff available on site. These workers may be looking for part time income to assist with holiday expenses, or as a means of earning income after a job loss. Seasonal employees understand that their time with the company is limited, due to the nature of their being brought into the company.

Benefits of Staffing Agencies

When hiring seasonal workers, organizations can choose to handle everything themselves, or they can enlist the help of a staffing agency. These agencies handle the process internally, so you are free to focus on other aspects of your company. If you are unsure whether a staffing agency is a good option for your situation, there are a few things to consider before making your decision.

Less Time and Inconvenience

When it comes to hiring seasonal workers, the entire process can be time consuming. The extra hours needed for interviewing, responding to applications, and fielding phone calls can cause a serious drain on the time you have available for handling your other business responsibilities. For some, this will require additional overtime hours, or sacrificing days off to compensate.

A staffing agency assists with all of this to help you save time. The agency screens and hires candidates, which they provide to you for the duration of the required employment for a fee. If you use the same agency year after year, the company will also have a list of previous hires from other seasonal positions within your company to determine whether any of those workers are interested in coming back.

Less On-site Training

Another considerable problem with hiring your own seasonal workers is that it requires additional time from yourself or other managers and supervisors to provide training. Agencies, however, handle the training processes to ensure that workers are ready to go when it comes time for them to be added to the schedule. Since this is already a busy period for your company, this will assist in increasing production in a timely manner.

Seasonal staffing is an important consideration for organizations that require additional employees within a short period of time. A staffing agency will ensure that you save money and time on training and other costs, while still providing the information and workers that you need. If you need seasonal staffing, choosing an agency that specializes in the process provides many benefits.

Source:

http://www.1stcommercialcredit.com/blog/category/staffing/the-costs-of-using-seasonal-vs-temp-staffing-agencies/

Admin Assistants – You need them and here is why

The Benefits of Administrative Assistant Skill Sets

The field of administrative assisting provides unique opportunities for growth, as well as increasing your chances of making a successful career change down the road. Whether you already have some experience in the field, or you want to start a career, the key to becoming a successful administrative assistant is to improve the skill sets that these positions require.

What Is an Administrative Assistant?

An administrative assistant wears many hats within an organization, and the responsibilities may differ greatly from one company to the next. Even with these differences, some key responsibilities apply across multiple industries:

  • Secretarial Duties – These include typing, data entry, answering phones, greeting guests, and running errands.
  • Collaboration with supervisors and other managers
  • Ordering supplies and working with vendors
  • Responding to correspondence and emails
  • Handling day to day operations within the organization

There are varying levels of administrative assistants, from entry level to executive positions. Higher-level positions will require additional skills and add additional responsibilities depending on the company.

No matter what level of administrative assistant you currently work in, or where you hope to go, there are specific skill sets that will help you further your career. The great thing is, most of the following skills are also required for other positions, including supervisory and project management roles. This allows you to open doors within other careers, without necessarily requiring actual experience in those professions.

Communication Skills

As with most other professions, improving communication skills will go a long way in helping you to further your career. The ability to communicate effectively in both written and oral formats is an important consideration for any employer, making you a valuable asset to the team.

Time Management

Administrative assistants require keen time management skills to ensure that everything gets done. In addition to managing his or her own time, administrative assistants are often responsible for assisting supervisors and others’ time as well to ensure that projects and business requirements are handled and scheduled appropriately.

Organization Skills

Administrative assistants are responsible for keeping offices and businesses running smoothly, and this requires organization. From answering phone calls, setting appointments, multitasking, and coordinating project outcomes, these skills can set you apart from other candidates for the same position.

Software and Technology Skills

Most of the duties carried out by an administrative assistant require expert knowledge of various office software and programs. This knowledge easily filters into other professions, as more and more organizations are changing their focuses to technology-based applications to increase productivity and security.

There are many advantages for those with administrative assistant skills. While on the job experience is important, there are other options that can help you land the job. Consider taking courses that focus on building these skills to earn certifications. If an employer can see that you have taken the time to learn or enhance your skills, he or she will be considerably more interested in hiring you for an open position. Additionally, this will also show self-motivation, which is another important trait in the job market.

Sources:

http://work.chron.com/nine-skills-needed-become-successful-administrative-assistant-8112.html

http://www.wisegeek.com/what-is-an-administrative-assistant.htm

 

How to Hire the Best Customer Service Representatives

Hiring Customer Service Is Key To Success

While customer service is often an entry-level position, it is important that the proper candidate is hired to ensure the best potential. Customer service representatives are essentially the face of your client’s organization as they are often responsible for creating great first impressions. The proper candidate can make new and existing customers feel comfortable with the brand to promote repeat sales. However, placing the wrong person in the position can lead to decreased sales, a damaged reputation, and adds the potential for lost clients. If your client needs customer service representatives, the following information will help you make the right choices to ensure ongoing client relationships and increase future staffing considerations for your organization.

Look for Proper Skill Sets

Whether your client is looking for entry-level candidates or professional sales representatives, here are some skills that any potential recruit should have to ensure a proper fit for both organizations.

  • Language Fluency – Great English speaking skills are an important requirement for all customer service representatives. Bilingual candidates should also be considered as a higher priority to meet the demands of all potential clients.
  • Friendly, Patient Demeanor – Friendliness and patience are both requirements for any customer service representative to ensure proper interaction with customers in all types of settings and conditions.
  • Experience with or ability to learn point of sale technology, including cash registers, 10-key, and credit card machines.
  • Neat appearance and on time for the interview.

Personal Attributes

While it is not possible to gauge or understand all facets of a potential recruit personality, it is important to utilize strong interview skills or personality testing to determine if there are any areas of weakness. The most successful customer service representatives are those that have the ability to engage potential customers while providing exceptional service. The following attributes are important for those entering the customer service field:

  • Familiarity and awareness of the company, brand, and products
  • Keen understanding of his or her own motivating factors in the field
  • Ability to maintain a sense of calmness in hectic or tense situations
  • Always ready and willing to learn new things in order to progress within their chosen field

Check the Resume

Whether you are open to hiring those that are entry level customer service representatives, or you would prefer someone with experience, there are some things you should look for on the resume. For entry level candidates or those who do not have on the job experience, look for extracurricular activities or volunteer work that requires interaction with others. For those who are experienced, take the time to verify work history, as well as the reasons that the job was terminated.

For all potential candidates, look for relevant skills such as data entry, telemarketing, and other interactions that involve working directly with customers.

Customer service representatives can fulfill a great need within a client’s organization, and choosing the best candidates will ensure a more rewarding experience for all parties involved.

Sources:

http://hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/attracting-job-candidates/how-to-hire-retail-sales-associates.aspx

Simple Ways to Creating a Great Resume

Make your resume great with simple tips

Resumes are your first line of communication when looking for a new job. However, it is important to understand that this step is solely to help you land an interview, not get the job. Employers do not make hiring decisions based only on the content of a resume. If they did, there would be no point in the interview process. Your resume is a means by which you get noticed, and since most employers receive hundreds of resumes for a single position, you have to make sure yours stands out. A great resume can be the difference between landing in the rejection pile and receiving that all-important when can we meet phone call. The following are some of the most important aspects that make sure your resume is noticed.

Keep your resume Neat

Remember the emphasis that your instructors placed on the format of essays and other assignments? Those same principles have to apply to your resume as well. Uneven spacing, wonky margins, and crooked printing are all surefire ways to send your resume to the recycling bin. Potential employers rely on your resume to develop first impressions, so you have to make sure it presents a positive image. If you pay attention to the following, you will send the message that you are detail-oriented and take the time to do things right:

  • Equal margins
  • Clear breaks between information types
  • Even spacing between words, sentences, and paragraphs throughout the resume
  • Check for misspellings
  • Use concise punctuation
  • Use proper capitalization
  • Make sure there are no wrinkles, stains, or other issues that detract from the neat appearance

If you address these areas prior to sending out your resume, you are letting employers know that even the smallest details matter.

Make It Easy to Read

Employers spend as little as ten seconds looking at a resume, so you have to make sure yours gets the point across quickly and concisely. The best ways to increase readability are to:

  • Use a 12 point font that is easy to read – Times New Roman and Arial are the most popular
  • Use a bold header to signify a change to new information, such as work history, education, and certifications
  • Use bullet points to focus the reader’s attention on important details
  • Use a cover letter that highlights the ways in which you would be a good fit for the position – Make sure to tailor the cover letter to each position, rather than using a generic one for every employer.

The final tip to creating a great resume is to be completely honest. Just because you have used Microsoft Word once or twice does not make you an expert. If an employer hires you based on expert skill levels, he or she will not be impressed when they find out that you can’t handle your first assignment in the way that you presented.

Your resume is an extension of yourself, so make sure it presents you in the best light possible. Neatness, conciseness, and honesty are the keys to getting noticed.

Source:

http://www.callcentercareers.com/cm/about_us/customer_service/how_to_write

How to Ensure the Best Results with a Staffing Agency

How to work with the right Staffing Agency

Organizations choose to work with a staffing agency for many different reasons. It may be that the HR department, owner, or others that are responsible for hiring just don’t have the time or ability to find the right candidates, or it could be a matter of convenience. No matter what the reasons for choosing an agency, you expect to get the best results possible for your fees. While it is the agency’s job to find the best recruits to meet your demands, there are some things that you can do to ensure the best outcomes as well.

Don’t Use Multiple Agencies for Each Job Type

This is perhaps one of the most important things you can do to build a strong staffing relationship. While it may seem as if working with multiple agencies will result in recruits with higher potential, this is not true. Instead, you risk confusing yourself and the staffing agency, as well as potential candidates that see the same listing across multiple agencies. If you want to hire multiple staffing agencies, your best bet is to hire one agency for each position. This will allow you to choose specialized agencies that will find candidates with the highest qualifications for each position.

Provide Concrete Information

A staffing agency must have all the necessary information to find the candidates you are looking to hire. Make sure to include complete skill sets where available to make sure that the recruit you get has the skills required for the job. It is also important that you provide some insight into the type of person that works best within your organization. Take the time to take stock of your current long-term employees to determine how their personalities fit within the work environment. If your current group is out-going and boisterous, a shy, introverted person may not be the best fit for the job. Personality is just as important as skill sets, and you are the only one that can provide that information.

Make Sure the Hiring Manager is Aavailable

The staffing agency is essentially an extension of your hiring manager or human resource representative. The best way to ensure proper recruits is to make sure there are direct, open lines of communication between the two. This will ensure that there is nothing lost in the translation, so you get the right candidate the first time.

Timely Rresponses

One of the worst things you can do to a staffing agency is to put off making a decision about a potential recruit. The job market is full of candidates that need jobs right now, and failing to respond to the agency in a timely manner may lead to losing a great candidate. If something has changed in your organization that makes it impossible to hire right then, be honest with the agency and the potential client. Otherwise, you might end up settling for a less qualified worker when the other options give up on working with your company due to extended waiting periods.

If you make an effort to follow these suggestions, you will greatly improve your results with staffing agencies.

Source:

http://hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/strategic-workforce-planning/staffing-results.aspx